How Can We Help?
We're here to make sure your Family Concierge experience is smooth and delightful.
In-App Chat
Chat with your concierge for instant help
Available inside the app
Frequently Asked Questions
Is Family Concierge free?
Family Concierge offers a free tier with core features. Premium features like AI meal planning and advanced concierge capabilities are available with a subscription.
How does the concierge read my emails?
You forward emails to your unique Family Concierge address. We scan only the forwarded emails — we never access your inbox directly.
Is my family's data safe?
Absolutely. We use industry-standard encryption and never sell your data. See our Privacy Policy for full details.
Can I use it with my partner?
Yes! Family Concierge is designed for shared family use. Invite family members to your household and everyone stays in sync.
What platforms is the app available on?
Family Concierge is available on iOS (App Store) and Android (Google Play).
How do I delete my account?
You can delete your account and all associated data from the app settings, or by emailing support@familyconcierge.app.